# Password Recovery If you forget your password, you can request a reset by accessing the user app settings.

Click on the three dots in the top right corner and select the option *Reset User Password*.

An email will then be sent to the address associated with your account. Click the *Recover Password* button in the email received.

A window will automatically open in your default browser. You will then be asked to enter the new password twice (the second time for confirmation).

{% hint style="warning" %} It is possible to change the email address from the app as well, but you must have the password. Otherwise, please contact us directly. The password reset requires a correct email address associated with the account. If you do not receive the reset link at your email address, it is possible that a different address was associated.

{% endhint %}