Password Recovery

If you no longer remember your password, you can start the reset process by going to the app Settings and then to the Account section.

Tap Reset User Password to start the recovery process.

An email will be sent to the address associated with your account. In the email you receive, tap the Recover Password button.

A window will automatically open in your default browser. Enter the new password twice (the second time is for confirmation).

Password reset requires a valid email address to be associated with the account. If you do not receive the reset link, a different email address may have been linked.

You can also change the email address from the app, but you must know your current password. Otherwise, contact us directly.