> For the complete documentation index, see [llms.txt](https://docs.ohmautomation.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ohmautomation.io/en/android/guide/account-deletion.md).

# Account Deletion

The account deletion procedure requires special attention. To avoid errors, we introduced an internally managed process. *Before proceeding, we verify the reasons for the request.*

{% hint style="danger" %}
If the account belongs to the System owner, deleting it will also result in the deletion of the System and all related data.
{% endhint %}

{% hint style="info" %}
If the account belongs to a secondary user, you can request its deletion from the technician who configured the system.
{% endhint %}

## Request deletion

The deletion request can be sent directly from the app. Alternatively, you can contact support at <help@ohmautomation.io>.

To send a deletion request, go to the app settings and open the *Account* section.

<div align="left"><img src="https://3582462918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmaDJsMJp40TdufW4KHYA%2Fuploads%2Fgit-blob-22765b8c4232e33e0d3aa4631b65a4a754cbeeb4%2Fios_account_1.png?alt=media" alt="" width="300"></div>

Once in the *Account* section, scroll down to the *Delete Account* option.

<div align="left"><img src="https://3582462918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmaDJsMJp40TdufW4KHYA%2Fuploads%2Fgit-blob-ccd609a7cae28b04458bbd2ef18e17c3414378c8%2Fios_account_3.png?alt=media" alt="" width="300"></div>

A window will open where you will be asked to provide the reason for your request.

Tapping *Send Request* will start the verification process.

<div align="left"><img src="https://3582462918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmaDJsMJp40TdufW4KHYA%2Fuploads%2Fgit-blob-843fbc7e495165e00c2b033278a6fcff0bbf23ec%2Fios_account_5.png?alt=media" alt="" width="300"></div>
