> For the complete documentation index, see [llms.txt](https://docs.ohmautomation.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ohmautomation.io/en/ios/guide/account-deletion.md).

# Account Deletion

The account deletion procedure requires special attention. To avoid potential user errors, we have established a process that we manage internally. *Before proceeding, we conduct a verification of the reasons behind this decision.*

{% hint style="danger" %}
If the account matches the owner of the System, its deletion corresponds to the deletion of the System and all related data.
{% endhint %}

{% hint style="info" %}
If the account you have corresponds to a secondary user, you can request its deletion from the technician who configured the system.
{% endhint %}

## Request Deletion

The deletion request can be sent directly from the app, but you can also contact support at <help@ohmautomation.io>.

To submit a deletion request, you need to access the app settings, then click the three dots at the top right and select the *Delete Account* option.

<div align="left"><img src="https://3582462918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmaDJsMJp40TdufW4KHYA%2Fuploads%2Fgit-blob-522c56bf0a6b1c96c4521fc99e6987a545f21d5a%2FApple%20iPhone%2011%20Pro%20Max.png?alt=media" alt="" width="300"></div>

A window will open asking you to specify the reasons for the cancellation.

Clicking *Send Request* will initiate the verification process.

<div align="left"><img src="https://3582462918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmaDJsMJp40TdufW4KHYA%2Fuploads%2Fgit-blob-860a4e2ddf9e5e09238904c656f28acdaf15f54f%2FApple%20iPhone%2011%20Pro%20Max-2.png?alt=media" alt="" width="300"></div>