Password Recovery

If you forget your password, you can request a reset by accessing the user app settings.

Then click on the three dots at the top right and select the option Reset User Password.

An email will then be sent to the address associated with your account. Click the Recover Password button in the email received.

A window will automatically open in your default browser. You will then be asked to enter the new password twice (the second time for confirmation).

Password recovery requires that a correct email address is associated with the account. If you do not receive the reset link at your email address, it is possible that a different address was associated.

It is possible to change the email address from the app as well, but you must have the password. Otherwise, please contact us directly.